Privacy Policy

Last Updated: March 12, 2026

SmartCherryAI LLP ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website (smartcherryai.com) and our Smart Tutor - AI Doubt Solver mobile application ("App").

By using our website or App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, phone number, date of birth, gender
• Learner Profile: Board, grade, medium, and subject preferences
• Conversations: Questions you ask the AI tutor and conversation history
• Photos: Profile image (optional) and camera captures when scanning questions (optional)
• Contact Form: Name, email, and message submitted through our website contact form

1.2 Information Collected Automatically

• Device Information: Device type, operating system, and unique device identifiers used for push notifications
• Usage Data: Study streaks, engagement statistics, question usage, and ad interaction history
• App Performance Data: Crash logs and diagnostics to help us improve app stability
• Website Data: Browser type, IP address, and pages visited (via cookies and analytics)

1.3 Camera Usage (Optional)

If you grant camera permission, the App can scan printed questions using on-device text recognition. Camera images are processed on your device and are not uploaded to our servers.

2. How We Use Your Information

We use the information we collect to:

• Provide our services: Deliver AI-powered tutoring responses, manage your account, and track your learning progress
• Personalise your experience: Tailor subject recommendations and study content based on your profile and activity
• Send notifications: Study reminders, streak alerts, and important service announcements
• Display advertisements: Show ads through Google AdMob to support the free tier of the App
• Improve our services: Analyse usage patterns, diagnose crashes, and enhance app features
• Ensure security: Detect and prevent unauthorised access and monitor for suspicious activity
• Communicate with you: Respond to enquiries submitted through our website

3. Information We Share

We do not sell your personal information to third parties.

We share information with the following service providers solely to deliver app functionality:

• Groq AI: Your questions are sent to Groq's AI service to generate tutoring responses
• Google Firebase: Used for push notifications, crash reporting, and analytics
• Google AdMob: Used to display in-app advertisements

Each third-party service operates under its own privacy policy:

• Google Privacy Policy: policies.google.com/privacy
• Groq Privacy Policy: groq.com/privacy-policy

We may also share information if required by law, regulation, or legal process, or to protect the safety of our users.

4. Data Security

We implement appropriate security measures to protect your information. All data is encrypted in transit using secure connections. Your data is stored on secured servers hosted on Microsoft Azure. However, no method of transmission over the internet is completely secure.

5. Data Retention and Deletion

• Active Accounts: Your data is retained for as long as your account is active
• Account Deletion: When you delete your account, all associated data is permanently and immediately deleted. This action cannot be undone
• Chat History: You may delete your chat history at any time through the App

You can delete your account through the App (Settings > Delete Account) or by emailing us. For more details, visit our account deletion page.

6. Your Rights and Choices

• Access: View your profile information within the App
• Update: Modify your personal details at any time
• Delete: Delete your account and all associated data
• Notifications: Control push notification preferences within the App
• Camera: Revoke camera permission at any time through your device settings
• Ad-free experience: Premium subscribers do not see advertisements

7. Children's Privacy

Smart Tutor - AI Doubt Solver is designed for students preparing for competitive exams and school curriculum (Grades 6–12). The App is intended for users aged 13 and above.

• We do not knowingly collect personal information from children under the age of 13
• If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us and we will take steps to delete such information
• Users between the ages of 13 and 18 should review this privacy policy with a parent or guardian

8. Cookies and Tracking

Our website uses cookies and Google Analytics to understand how visitors use our site. Analytics data is collected with IP anonymisation enabled. You can control cookies through your browser settings.

9. Third-Party Links

Our website and App may contain links to other websites. We are not responsible for the privacy practices of these websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through an in-app notification and by updating the "Last Updated" date at the top of this page. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at: